From a PoC to AI agents in enterprise workflows
Choose tasks, bound tools and design confirmation steps to move from a trial to an application.
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Choose a focused task
Start with a workflow that has explicit inputs, state and outputs. A reference example is receiving a request, finding permitted guidance and preparing a summary for staff review.
Define completion and human handoff conditions before expanding tool access.
Design state, not just conversation
A readable conversation does not prove that work is complete. Record the current step, invoked tools and returned outcomes. Distinguish proposed, pending and completed work.
Preserve failure state so an operator can inspect it and resume according to the workflow.
Evaluate representative scenarios
Test routine cases, missing information, insufficient access and connection failures. Evaluate tool selection, parameters and stop or handoff decisions.
An evaluation set and business acceptance owner help determine an appropriate delivery scope.
